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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Elsie Caraballo

Elsie Caraballo

June 28, 2025

5  out of  5
rating by Elsie Caraballo
"Been a client for few years already. No concerns at all. The ladies over the phone are so kind and helpful. They do have a glitch in their app but they are working on it and when I called because I was unable to do it thru the app, they helped me out with it. The response after the claim was submitted didn't take even 10 minutes. Got my appt right away. Thank you for the service!"
We responded:
"Hi Elsie, Thank you for reviewing our office. We always appreciate the kind words. I'm pleased that we were able to swiftly get you through the claim process."
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Christine Leary

June 19, 2025

5  out of  5
rating by Christine Leary
"Always patient and helpful"
We responded:
"Hi Christine, My goodness, you have been a loyal policyholder here for so many years. We truly appreciate your business. Thank you for the nice review."
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Jonathan Dube

June 17, 2025

5  out of  5
rating by Jonathan Dube
"Got the pleasure of working with Alyssa for my policy! Very timely, kind, and was a huge help!"
We responded:
"Thank you, Jonathan, for recognizing Alyssa. She takes pride in helping our clients."
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Ideen Nicole

June 12, 2025

5  out of  5
rating by Ideen Nicole
"Every time I call the office the staff are super helpful and when I don’t know what to do they help me . I can’t get better insurance agents thank you"
We responded:
"Hi Ideen, I'm pleased that we were able to assist you with the recent situation. Thank you for thinking about us. We appreciate it."
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Jon Cillo

June 6, 2025

5  out of  5
rating by Jon Cillo
"Never have I ever had bad experience with this office. From the start they have always been more than helpful."
We responded:
"Hi Jon, Thank you so much for the great review. My team and I truly appreciate your loyalty."
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G Dargan

June 6, 2025

5  out of  5
rating by G Dargan
"Insure your boat here! Allana and the team at Lombardi understand the needs of boat owners and go the extra mile to alleviate some of the snags and headaches that can come with boat ownership."
We responded:
"Geoffrey, thanks for taking the time to do this review. You are correct, properly insuring a boat can be tricky. I'm pleased that we could help you navigate [pun] through this process."
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Dave L

March 27, 2025

5  out of  5
rating by Dave L
"Had a difficult claim from flooding and Dick's office was phenomenal. Alana took full ownership of my situation and walked me through every step making sure I was made whole. She even followed up unprompted to make sure everything went well. Highly recommend this agency to anyone."
We responded:
"Thank you, David for the 5-star review. It is important to us to put our clients first, always. You have been a loyal policyholder for more than 30 years. Thank you."
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Kevin Howland

March 20, 2025

1  out of  5
rating by Kevin Howland
"they don’t answer their phone- office is run through voicemail"
We responded:
"Hi Kevin, We value your input, and we value your loyalty as a client with us since 1993. We are sorry for the miscommunication. My understanding is that you were looking for a binder for your new car purchased on March 4. We have verified that the binder was sent to Susan's email on the same day, March 4. "
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Sophia Healey

March 11, 2025

5  out of  5
rating by Sophia Healey
"I had an amazing experience with the girls at Dicks office! From the moment I walked in, they made me feel welcome and valued as a customer. They took the time to explain all my options, ensuring I understood my coverage and got the best policy for my needs. The customer service is top-notch—everyone is friendly, knowledgeable, and always willing to go the extra mile. Whether I have a quick question or need to make changes to my policy, they respond quickly and efficiently. It’s clear they genuinely care about their clients. If you’re looking for a reliable and professional insurance agency, I highly recommend Dick Lombardis office. They make the process easy and stress-free!"
We responded:
"Hi Sophia, We are honored to have you as our client. Thank you for the great review. You have put smiles on some faces. Dick "
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Nick Fournier

March 10, 2025

5  out of  5
rating by Nick Fournier
"Always find the answers to my questions and relay them to me very timely."
We responded:
"Hey Nick, Thanks for the kind words. Our team will always be there for you."
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Jeannine Ouellette

February 26, 2025

5  out of  5
rating by Jeannine Ouellette
"State Farm and this office has provided my car insurance for over a decade and they were so helpful when I added home insurance after purchasing a home on my own post divorce in 2020. They are incredibly responsive, consistent, informed, and kind and I’ve never thought about going anywhere else. Recently Natalie helped me maneuver through an auto claim that was a bit tricky and she had the repair ready to be serviced within 24 hours. Really incredible customer service across the board."
We responded:
"Hi Jeannine, We are honored to have you as a policyholder. I looked it up and you have actually been with us for 19 years. Wow. Thank you for this great review."
Profile photo of Frank Ring

Frank Ring

February 21, 2025

5  out of  5
rating by Frank Ring
"First time in a long time I had to have my car towed. I called the office and they guided me through what I had to do. They told I would be reimbursed and was with 2 days"
We responded:
"Hi Frank, Thank you for the 5-star review. I'm happy that you had a good experience. Natalie is always here to help. Dick "
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kevin obrien

January 31, 2025

5  out of  5
rating by kevin obrien
"Above and beyond 😊 very satisfied"
We responded:
"Thank you, Kevin. You have been a loyal client for over a decade. Wow."
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Meredith Moffett

January 29, 2025

5  out of  5
rating by Meredith Moffett
"I believe the woman who helped is named Vikki. I hope I’m remembering that correctly. She was amazing! Went above and beyond to get me the help I was looking for and her efforts were even more appreciated since I was at work and she basically took care of everything for me. 💗"
We responded:
"Meredith, thank you for the wonderful review. We are honored to serve you, and my team will always be there for you."
Profile photo of Michael Glance

Michael Glance

January 28, 2025

5  out of  5
rating by Michael Glance
"The best insurance company I've ever dealt with...all the girls in the office are great and always available to answer questions... I get a great rate on my car and contractors insurance"
We responded:
"Thank you, Michael, for the great review. Our rates for auto, home and business have been very good. My team will always be there for you. "
Profile photo of Coco R.

Coco R.

January 23, 2025

5  out of  5
rating by Coco R.
"I’ve been with State Farm for a decade now and I’ve been very happy with the service . The service has been great. Employees are very responsive, experienced, and respectful to customers’ needs. Allana, the manager, is the rock. She’s a very skilled person to work on a case. Everyone at Agent Dick Lombardi’s office is very helpful, friendly and skilled to work with on any matter. I strongly recommend this Agent for your insurance needs! Coco."
We responded:
"Thank you, Coco, it has been our privilege to serve you. and I agree with you, Allana is a rock!"
Profile photo of Donald Foote

Donald Foote

December 28, 2024

5  out of  5
rating by Donald Foote
"Your office was right on top of it all I greatly appreciate it.Thank you"
We responded:
"Thank you, Donald, for the 5-star review. It is always an honor to receive positive feedback from our loyal policyholders. "
Profile photo of Joan Day

Joan Day

December 27, 2024

5  out of  5
rating by Joan Day
"Mailed us the proof of insurance cards we lost."
We responded:
"Thank you, Joan, for the positive feedback. If there is anything else you need, just let us know. "
Profile photo of KD NAILS STUDIO

KD NAILS STUDIO

December 18, 2024

5  out of  5
rating by KD NAILS STUDIO
"We have been holding our business, auto, and home policies with this office for years. Our parents started with them, and we continued. Genuine people. Always helpful. Great staff! Shout out to Susan who helped us for many years before she retired. Thankful this office has Alana who continues to help us with any and everything!"
We responded:
"David, thank you for the five-star review. My team and I are honored to have served you and your family all these years."
Profile photo of David Hoang

David Hoang

December 18, 2024

5  out of  5
rating by David Hoang
"Dick Lombardi’s State Farm office has always been a great experience. Their owner and staff really go the extra mile and care about their clients. I actually had the pleasure to sit with Dick one time, he was very accommodating and had answers for all of our questions. Shout out to Susan (who I believe is now retired) that amazing woman serviced and helped my mom throughout her 15 year business. Always kind and gracious. I’m no longer in NH, however my sister has remained at this office. Although I’m no longer in NH this office continues to be a point of contact for me. I really appreciate how the relationship continues regardless of being a client there physically. The whole staff are great people. Shout out to Ashley and Allana. They are the two I’ve continued to reach out to when I need help. Always take the time to listen and give their professional advice. Seriously a great office that not only does the work, but cares about you as a person too."
We responded:
"Thank you for the kind words, David. We sincerely appreciate your loyalty."
Profile photo of John Mercier

John Mercier

November 15, 2024

5  out of  5
rating by John Mercier
"Always great service and attention from the team at Dick Lombardi State Farm Agency!!!"
We responded:
"Thanks, John, for the kind words and your loyalty over the years."
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Timothy lawyer

October 9, 2024

5  out of  5
rating by Timothy lawyer
"I have come in to the office a couple times and called a few other times and allana has always gotten me answers pretty quickly. She is the best!! Could never complain she works hard for us."
We responded:
"Thanks, Timothy, for the kind words. Allana will always be there for you."
Profile photo of Lynne Guy

Lynne Guy

September 30, 2024

5  out of  5
rating by Lynne Guy
"Very professional and knowledgeable"
We responded:
"Hi Lynne, Thanks for the kind words. Allana and Alyssa covered a lot of ground with you. Welcome aboard and thank you. "
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Devin Ouk

September 5, 2024

5  out of  5
rating by Devin Ouk
"Allana was great. Very helpful and professional."
We responded:
"Thank you, Devin, Allana will always be there with remarkable service."
Profile photo of INFO Kelly Ford Beauty

INFO Kelly Ford Beauty

August 12, 2024

5  out of  5
rating by INFO Kelly Ford Beauty
"Stopping in to say that I have had to contact the office several times for different needs and time after time Allana has been an amazing help! She is friendly, patient (when I don't know what I'm talking about), and always goes above and beyond to help! Thank you Allana for your expert help!"
We responded:
"Hi Kelly, Thank you for the review, and especially for recognizing Allana's dedication. We appreciate it very much!!"