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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nicole Budina

October 12, 2026

5  out of  5
rating by Nicole Budina
"Vanessa was amazing!"
We responded:
"Hi Nicole, welcome aboard. We are delighted to have you. Vanessa will always be there for you. Dick"
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gioanthanhtu gioanthanhtu

October 8, 2026

5  out of  5
rating by gioanthanhtu gioanthanhtu
"I love statefarm State Farm is a great insurance company with affordable rates, excellent coverage, and fast, reliable claims service. Highly recommended!"
We responded:
"Hi Tu, thank you for taking the time to give us a 5-Star review. You are correct. Our rates are affordable. And we are always serious about providing excellent claim service. Dick "
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Re Fi

October 8, 2026

5  out of  5
rating by Re Fi
"My family and I have been with State Farm for over 20years. I have always felt more than satisfied with the service and support of Dick Lombardi and State Farm. Exceptional service and timely expeditions of claims."
We responded:
"Thank you for the kind rating. We strive to provide exceptional service as does our SF claims folks."
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Colin Chandonnet

October 7, 2026

5  out of  5
rating by Colin Chandonnet
"Cheyenne once again helped us. This time setting up coverage for my son’s first vehicle. Cheyenne made the process painless. As always very happy with the level of service provided at this branch"
We responded:
"Hi Colin, your family has been with us for over 25 years. Thank you for your loyalty. And thanks for recognizing Cheyenne. We appreciate it. Dick "
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Brian J. Carnevale

October 7, 2026

5  out of  5
rating by Brian J. Carnevale
"A place where you are treated like family! Get a quote today from Dick!
He has been running State Farm since 1985 & still going strong. Pop in after lunch and ask to speak to him, mention “Brian” sent me.
The only insurance carrier you will need. Step into the 1919 historic property today"
We responded:
"Thanks Brian, much appreciated."
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Beth Krause

October 6, 2026

5  out of  5
rating by Beth Krause
"We have worked with the State Farm office in Manchester for several years and many of our properties have been insured through the agency, involving many millions of dollars in coverage.
The Agency provides excellent service in all phases of the process-from underwriting to claims- and the premium pricing has been exceptionally competitive.
On Behalf of Paul Stewart/Stewart Property Management"
We responded:
"Hi Paul, thank you for the kind words. We know that you have many options. We are honored that you and Ryan trust my agency. Dick "
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Luis Englander

October 6, 2026

5  out of  5
rating by Luis Englander
"I have been with State Farm for over 30 years.
With Dick Lombardi 27 years already here in Manchester and They have never been able to upset me!!
Today Vanessa took excellent care of me!!"
We responded:
"Hi Luis, thank you for recognizing Vanessa. She always provides exceptional service. And thank you for being a valued client for all these years. Much appreciated. Dick "
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moe ouel

October 5, 2026

5  out of  5
rating by moe ouel
"I've been with Dick Lombardi at state farm for over fifty years. The service is excellent.And if you ever have a claim , they're right there. Some of my friends with other agents have horror stories. But no horror stories with Dick Lombardi State Farm."
We responded:
"Hi Moe, yes, you have been with us for so long. We appreciate your loyalty. Thank you for mentioning our claim service. It is very important for us to assist our policyholders throughout the claim process.
Dick
"
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Aaron M

September 23, 2026

5  out of  5
rating by Aaron M
"Got me an exceptional rate compared to other options I was shopping around for and made the process simple! Cheyenne was very thorough and great to work with during the process!"
We responded:
"Hi Aaron, welcome to State Farm and my agency. We look forward to providing you with exceptional service. Thanks for giving us a 5-Star review. Dick "
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Ken Messina

September 22, 2026

5  out of  5
rating by Ken Messina
"Dick and his staff are great people and very easy to work with. He was very knowledgeable in the type of life insurance I wanted and explained the details of the policy in easy to understand language. I would highly recommend him and his office for any insurance needs that you have."
We responded:
"Hi Ken,
I appreciate the kind words. Life insurance is so important. Many families overlook it or are afraid to discuss it. Our goal is to visit with each of our clients about their life insurance needs."
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Nigel

September 21, 2026

5  out of  5
rating by Nigel
"Switched my auto and renters from Geico to State Farm through the Dick Lombardi Agency in Manchester, and Cheyenne Moore made it easy. She walked me through quote changes, bundled renters, and got my wife Melanie added as a driver without drama. Clear answers, quick follow-through, and they stuck with me when I kept tweaking the quote. Solid local agency — recommend them."
We responded:
"Hi Nigel, welcome to State Farm and my Agency. We know that you have many options and we are proud that you chose us. Thank you for the 5-Star review"
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Joel Robinson

September 10, 2026

5  out of  5
rating by Joel Robinson
"Very professional and easy to work with."
We responded:
"Hi Joel,
We were able to expedite the payment of your recent claim. We appreciate your business. Thanks for recognizing us.
Dick "
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Peter Flanagan

September 10, 2026

5  out of  5
rating by Peter Flanagan
"I worked with Vanessa today and she was great! Dick and his team have always been extremely helpful and thorough! Thanks Again!"
We responded:
"Hi Peter,
Thank you for being a loyal client for over 15 years. And thank you for recognizing Vanessa. It means a lot to my team to hear that they are appreciated.

Dick "
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Marcus Traynor

September 5, 2026

5  out of  5
rating by Marcus Traynor
"Fantastic service and great people!"
We responded:
"Marcus,
Thank you for your kind words and thank you for being a valued client."
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Ximing Lei

September 3, 2026

5  out of  5
rating by Ximing Lei
"Thanks Vanessa for quoting my car. I will contact this office soon when I move to New Hampshire"
We responded:
"Hi Ximing,

Thank you for recognizing Vanessa. We are excited to welcome you to New Hampshire. Please feel free to use us as a resource.

Dick "
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Lauren Frayne

September 3, 2026

5  out of  5
rating by Lauren Frayne
"Allana was so helpful at answering any of my questions to ensure we got the right policy for what I was looking for. The turn around time was quick and easy. Thank you so much for talking me through everything and making sure I understood what was needed."
We responded:
"Hi Lauren, thank you for taking the time to recognize Allana. We want to carefully review and explain coverages to ensure that our clients will have what they need to make the best choice for them."
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Nancy B

August 30, 2026

5  out of  5
rating by Nancy B
"I am always extremely pleased with the local “human” service I receive from State Farm whether it be calling to report an accident or checking on a policy. I was recently reviewing my insurance coverage when I could not find a homeowners policy. I tried to access my on-line account, but I always have problems signing in so I decided to call. I spoke to representative Vanessa Wu and she told me that I did have a homeowners policy. I said I felt stupid not knowing that and she told me not to feel bad because it was not a problem and she was always there to help. Later she sent me an email with the homeowners coverage attached. I have always insured everything with State Farm and I have never been disappointed."
We responded:
"Nancy, you have been with us for many years. We appreciate your loyalty. We take pride in our claim service. What is the point of insurance, after all? Thank you so much for the kind words.

Dick"
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Liz Speranza

August 27, 2026

5  out of  5
rating by Liz Speranza
"Friendly, Knowledgeable and Professional"
We responded:
"Hi Liz,

Thank you for the kind words. We truly appreciate it."
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Thomas Masson

August 25, 2026

5  out of  5
rating by Thomas Masson
"The staff was pleasant, knowledgeable, and prompt. They took care of my issues right away. I’m happy to have them for my insurance provider."
We responded:
"Thomas,
Thank you for your kind words and for being a valued client. Much appreciated."
Profile photo of Sunil Pokharel

Sunil Pokharel

August 21, 2026

5  out of  5
rating by Sunil Pokharel
"We have been State Farm customers for more than two decades thru Dick Lombardi’s office in Manchester, NH. State Farm provides competitive quality insurance for our cars and home. Over the years, we had our share of claims and payments as well.
Most of the staff at Dick Lombardi’s office are very efficient and always willing to listen to solve problems. Although, some claims take more time due to some complex situation, the staff works with you until the problem is resolved. We want to give a special shout out to Cadeen Webb at State Farm - Dick Lombardi’s office for her assistance to resolve the claims and continuously work to get us reimbursements for car rental.
I am happy with the service they provide us for our car and home insurance.

-Sunil and Anita Pokharel"
We responded:
"Hi Sunil and Anita,
We are honored to have served you for over 20 years. We take claim follow up very seriously. It can be a stressful time for the client. We want to help make the claim process as easy and stress free as possible.
Dick "
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Peter Fadness

August 20, 2026

5  out of  5
rating by Peter Fadness
"Been a member for 4 years and service has always been prompt, courteous and helpful. Very happy with my account here."
We responded:
"Hi Peter,
Thank you for taking the time to give us a 5-Star review. And soon you will receive a surprise dividend check in the mail for each vehicle."
Profile photo of Keith Chandonnet

Keith Chandonnet

August 19, 2026

5  out of  5
rating by Keith Chandonnet
"Been doing service here for over 30 yrs. Always fast friendly and professional. Will continue to use them and would highly recommend."
We responded:
"Hi Keith,
Thank you for the recommendation. We appreciate your loyalty. It means a lot when we hear from a long-term client."
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FostoriaJanet

August 18, 2026

5  out of  5
rating by FostoriaJanet
"Cadeen was very professional and friendly. No"
We responded:
"Hi Janet,

We are so happy having you as a new client. Thank you for taking the time to give us a 5-star review."
Profile photo of Scott Poitras

Scott Poitras

August 14, 2026

5  out of  5
rating by Scott Poitras
"⭐⭐⭐⭐⭐ Outstanding Service for Over 20 Years!I have been a loyal client of Dick Lombardi's State Farm office for over 20 years, and I cannot recommend them highly enough. Throughout the two decades, Dick and his entire team have done a truly fantastic job.They have always been right there whenever I needed them. Whether I had a complex question or just needed a quick clarification on my policies, they answered honestly and efficiently. On top of their reliable customer service, their pricing has remained excellent.If you are looking for an insurance agent who offers great rates and genuinely cares about supporting you for the long haul, this is the office to choose. Thank you, Dick, for 20+ years of incredible peace of mind!"
We responded:
"Hi Scott,

I looked it up. I see a policy that originated in 1989. That is amazing. It is so important for us to hear good things from our loyal, long-term clients. It has been our privilege to serve you."
Profile photo of Debbie Geoffroy

Debbie Geoffroy

August 13, 2026

5  out of  5
rating by Debbie Geoffroy
"I have insured both my vehicles with State Farm since I returned to this part of NH in 2012. In 2021, we bought an home and received a great discount for bundling car and home together!
They're office staff is knowledgeable, friendly, and extremely efficient at solving any of the needs I've had. I'm a customer for life."
We responded:
"Hi Debbie,
These are very kind words. We appreciate your loyalty and will always be here for you.

Dick"