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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rene Morin

October 3, 2025

5  out of  5
rating by Rene Morin
"definitely professional and understood my issue with leaving hospital with several balance issues for reminder on billing until further notice due to some ongoing injuries couldn't ask to work with such a professional firm very much appreciated 👍 R Morin."
We responded:
"Hi Rene, Thank you for taking the time to give us a 5-star review. Our thoughts are with you."
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Timothy Clougherty

September 26, 2025

5  out of  5
rating by Timothy Clougherty
"Excellent service. Every. Single. Time. Highly recommended."
We responded:
"Thank you Tim for being a loyal policyholder for 26 years. Ashley is great."
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Declan Donnelly

September 23, 2025

5  out of  5
rating by Declan Donnelly
"Greatest agent and staff there ever was!"
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Steve Landry

September 20, 2025

5  out of  5
rating by Steve Landry
"Dick Lombardi and his staff are amazing. Very knowledgeable and professional advice. I've been with State Farm for years this is my 2nd agent and best decision I ever made switching to this agency. Thank you for all the years of great service."
We responded:
"Hi Steve, 15 years and counting. Thank you for your loyalty."
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David Qualey

September 19, 2025

5  out of  5
rating by David Qualey
"I had questions about my policy and Tasjia was extremely helpful and kind. She didn't have the answer to a question but called me back with the answer in less than 5 minutes."
We responded:
"Thank you, David, for your kind words. Tasjia will always be there for you. "
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Peter Amaral

September 18, 2025

5  out of  5
rating by Peter Amaral
"We have been with State Farm for over 30 years and always get great service with Dick Lombardi all these years. Just got my Grandaughter in the policy as a new driver and they found what was the best vehicle to put her on and save us money."
We responded:
"My goodness Peter, you and your family have been with us for over 25 years. Thank you for being a loyal policyholder and thank you for taking the time to give a 5-star review."
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Brian Brady

September 18, 2025

5  out of  5
rating by Brian Brady
"⭐⭐⭐⭐⭐ I've had an excellent experience with Dick Lombardi's State Farm office in Manchester, NH. Dick and his team have been fantastic to work with for both my home and auto insurance needs. From the initial consultation to ongoing support, they've been professional, knowledgeable, and always available when I've had questions. They took the time to explain my coverage options clearly and helped me find policies that fit both my needs and budget. What really stands out is their proactive customer service - Alyssa Fortin regularly reaches out to engage and support customers, making sure we have everything we need and keeping us informed about policy updates or potential savings. This level of personal attention is rare and much appreciated. Whenever I've called or stopped by the office, they've been quick to help and never made me feel rushed. It's clear they genuinely care about their customers and want to make sure we're properly protected. I highly recommend Dick Lombardi's State Farm office to anyone in the Manchester area looking for reliable insurance coverage and outstanding customer service. It's great to have a local agent you can trust!"
We responded:
"Hi Brian, You have been a loyal policyholder for over 25 years. Thank you for this great review. We sincerely value your business."
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Jennifer Monroe

August 14, 2025

5  out of  5
rating by Jennifer Monroe
"I have been a State Farm insurance policyholder in some capacity for over 20 years. I've always had a good experience with Dick Lombardi. In fact, when it was in my best interest to go with another insurance company for one form of coverage, I never felt pressure to "stay". They were understanding and provided all of the information that I needed to make an informed decision. Class act people and service all around. I highly recommend!"
We responded:
"Hi Jennifer, Thank you for your loyalty over the years. We appreciate you taking the time to write this review."
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Mike Valentino

August 8, 2025

5  out of  5
rating by Mike Valentino
"Alyssa made it so easy to switch over to State Farm, so effortlessly and professionally. I wish doing business was this easy everywhere. Thanks again Alyssa!!"
We responded:
"Hi Mike, Welcome aboard. We are honored to have you. Thank you for your kind words."
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Benmoses Industries

July 29, 2025

5  out of  5
rating by Benmoses Industries
"We have known Dick & his ever-growing team for decades. All in all maybe twenty contacts in all these years seamlessly undertaken by them. Seems like a miracle for such flawless service. Ben Moses President/USF"
We responded:
"Hi Ben, It has been our privilege to work with you over the years and to watch your businesses grow. Thank you for taking the time to recognize our agency."
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Ryan Shannon

July 18, 2025

5  out of  5
rating by Ryan Shannon
"Amazing support from Dick Lombardi and his team as usual. We are very lucky to have a local State Farm office that is very knowledgeable and responsive to our insurance needs. They even take additional steps to be proactive and look for the best coverage options for our family. They recently helped us with securing proper coverage for a car rental. Thank you!"
We responded:
"Thank you, Ryan, for being a loyal client for almost 20 years, and for taking the time to give us this review."
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Bethany Roux

July 10, 2025

5  out of  5
rating by Bethany Roux
"Amazing service and attention to detail..I've been a customer since I was 16..I'm 45 and have never had any issues..100 percent recommend state farm and especially this office for hassle free service! Allana is the best .very understanding and attentive..I have peace of mind knowing she oversees my accounts..... update..still have amazing personal service..as I get older I've not planned ahead very well and I have so many sensitive questions and I am very happy with Dicks office and professionalism that I can ask literally any question as frankly as I need to and I don't feel judged and I've been assisted every time. I feel more confident about my financial future because they tell me the truth about insurance and what it is capable of. And also that as you grow older you can literally outgrow a policy and not know till it's too late. Great company great office and service.."
We responded:
"Bethany, Thank you for the kind words. You have been with us for many years, and we cherish your loyalty. .."
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Brenda Washington

July 10, 2025

5  out of  5
rating by Brenda Washington
"One of the best insurance companies ever and always a friendly agent when needed and any issue is always a priority. Best five years and counting. Thank you State Farm"
We responded:
"Brenda, we cherish these kind words. We are proud to take care of all your insurance needs."
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Judi Paris

July 9, 2025

5  out of  5
rating by Judi Paris
"We have been with State Farm for many many years and have never been disappointed with this office! They call you right back, they resolve/help/answer any issues/concerns we’ve ever had! Highly recommend!"
We responded:
"My goodness Judi, you have been with us for over 30 years. We are honored. Thank you."
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Elsie Caraballo

June 28, 2025

5  out of  5
rating by Elsie Caraballo
"Been a client for few years already. No concerns at all. The ladies over the phone are so kind and helpful. They do have a glitch in their app but they are working on it and when I called because I was unable to do it thru the app, they helped me out with it. The response after the claim was submitted didn't take even 10 minutes. Got my appt right away. Thank you for the service!"
We responded:
"Hi Elsie, Thank you for reviewing our office. We always appreciate the kind words. I'm pleased that we were able to swiftly get you through the claim process."
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Christine Leary

June 19, 2025

5  out of  5
rating by Christine Leary
"Always patient and helpful"
We responded:
"Hi Christine, My goodness, you have been a loyal policyholder here for so many years. We truly appreciate your business. Thank you for the nice review."
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Jonathan Dube

June 17, 2025

5  out of  5
rating by Jonathan Dube
"Got the pleasure of working with Alyssa for my policy! Very timely, kind, and was a huge help!"
We responded:
"Thank you, Jonathan, for recognizing Alyssa. She takes pride in helping our clients."
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Ideen Nicole

June 12, 2025

5  out of  5
rating by Ideen Nicole
"Every time I call the office the staff are super helpful and when I don’t know what to do they help me . I can’t get better insurance agents thank you"
We responded:
"Hi Ideen, I'm pleased that we were able to assist you with the recent situation. Thank you for thinking about us. We appreciate it."
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Jon Cillo

June 6, 2025

5  out of  5
rating by Jon Cillo
"Never have I ever had bad experience with this office. From the start they have always been more than helpful."
We responded:
"Hi Jon, Thank you so much for the great review. My team and I truly appreciate your loyalty."
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G Dargan

June 6, 2025

5  out of  5
rating by G Dargan
"Insure your boat here! Allana and the team at Lombardi understand the needs of boat owners and go the extra mile to alleviate some of the snags and headaches that can come with boat ownership."
We responded:
"Geoffrey, thanks for taking the time to do this review. You are correct, properly insuring a boat can be tricky. I'm pleased that we could help you navigate [pun] through this process."
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Dave L

March 27, 2025

5  out of  5
rating by Dave L
"Had a difficult claim from flooding and Dick's office was phenomenal. Alana took full ownership of my situation and walked me through every step making sure I was made whole. She even followed up unprompted to make sure everything went well. Highly recommend this agency to anyone."
We responded:
"Thank you, David for the 5-star review. It is important to us to put our clients first, always. You have been a loyal policyholder for more than 30 years. Thank you."
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Kevin Howland

March 20, 2025

1  out of  5
rating by Kevin Howland
"they don’t answer their phone- office is run through voicemail"
We responded:
"Hi Kevin, We value your input, and we value your loyalty as a client with us since 1993. We are sorry for the miscommunication. My understanding is that you were looking for a binder for your new car purchased on March 4. We have verified that the binder was sent to Susan's email on the same day, March 4. "
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Sophia Healey

March 11, 2025

5  out of  5
rating by Sophia Healey
"I had an amazing experience with the girls at Dicks office! From the moment I walked in, they made me feel welcome and valued as a customer. They took the time to explain all my options, ensuring I understood my coverage and got the best policy for my needs. The customer service is top-notch—everyone is friendly, knowledgeable, and always willing to go the extra mile. Whether I have a quick question or need to make changes to my policy, they respond quickly and efficiently. It’s clear they genuinely care about their clients. If you’re looking for a reliable and professional insurance agency, I highly recommend Dick Lombardis office. They make the process easy and stress-free!"
We responded:
"Hi Sophia, We are honored to have you as our client. Thank you for the great review. You have put smiles on some faces. Dick "
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Nick Fournier

March 10, 2025

5  out of  5
rating by Nick Fournier
"Always find the answers to my questions and relay them to me very timely."
We responded:
"Hey Nick, Thanks for the kind words. Our team will always be there for you."
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Jeannine Ouellette

February 26, 2025

5  out of  5
rating by Jeannine Ouellette
"State Farm and this office has provided my car insurance for over a decade and they were so helpful when I added home insurance after purchasing a home on my own post divorce in 2020. They are incredibly responsive, consistent, informed, and kind and I’ve never thought about going anywhere else. Recently Natalie helped me maneuver through an auto claim that was a bit tricky and she had the repair ready to be serviced within 24 hours. Really incredible customer service across the board."
We responded:
"Hi Jeannine, We are honored to have you as a policyholder. I looked it up and you have actually been with us for 19 years. Wow. Thank you for this great review."