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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Liz Speranza

August 27, 2026

5  out of  5
rating by Liz Speranza
"Friendly, Knowledgeable and Professional"
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Thomas Masson

August 25, 2026

5  out of  5
rating by Thomas Masson
"The staff was pleasant, knowledgeable, and prompt. They took care of my issues right away. I’m happy to have them for my insurance provider."
We responded:
"Thomas,
Thank you for your kind words and for being a valued client. Much appreciated."
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Sunil Pokharel

August 21, 2026

5  out of  5
rating by Sunil Pokharel
"We have been State Farm customers for more than two decades thru Dick Lombardi’s office in Manchester, NH. State Farm provides competitive quality insurance for our cars and home. Over the years, we had our share of claims and payments as well.
Most of the staff at Dick Lombardi’s office are very efficient and always willing to listen to solve problems. Although, some claims take more time due to some complex situation, the staff works with you until the problem is resolved. We want to give a special shout out to Cadeen Webb at State Farm - Dick Lombardi’s office for her assistance to resolve the claims and continuously work to get us reimbursements for car rental.
I am happy with the service they provide us for our car and home insurance.

-Sunil and Anita Pokharel"
We responded:
"Hi Sunil and Anita,
We are honored to have served you for over 20 years. We take claim follow up very seriously. It can be a stressful time for the client. We want to help make the claim process as easy and stress free as possible.
Dick "
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Peter Fadness

August 20, 2026

5  out of  5
rating by Peter Fadness
"Been a member for 4 years and service has always been prompt, courteous and helpful. Very happy with my account here."
We responded:
"Hi Peter,
Thank you for taking the time to give us a 5-Star review. And soon you will receive a surprise dividend check in the mail for each vehicle."
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Keith Chandonnet

August 19, 2026

5  out of  5
rating by Keith Chandonnet
"Been doing service here for over 30 yrs. Always fast friendly and professional. Will continue to use them and would highly recommend."
We responded:
"Hi Keith,
Thank you for the recommendation. We appreciate your loyalty. It means a lot when we hear from a long-term client."
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FostoriaJanet

August 18, 2026

5  out of  5
rating by FostoriaJanet
"Cadeen was very professional and friendly. No"
We responded:
"Hi Janet,

We are so happy having you as a new client. Thank you for taking the time to give us a 5-star review."
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Scott Poitras

August 14, 2026

5  out of  5
rating by Scott Poitras
"⭐⭐⭐⭐⭐ Outstanding Service for Over 20 Years!I have been a loyal client of Dick Lombardi's State Farm office for over 20 years, and I cannot recommend them highly enough. Throughout the two decades, Dick and his entire team have done a truly fantastic job.They have always been right there whenever I needed them. Whether I had a complex question or just needed a quick clarification on my policies, they answered honestly and efficiently. On top of their reliable customer service, their pricing has remained excellent.If you are looking for an insurance agent who offers great rates and genuinely cares about supporting you for the long haul, this is the office to choose. Thank you, Dick, for 20+ years of incredible peace of mind!"
We responded:
"Hi Scott,

I looked it up. I see a policy that originated in 1989. That is amazing. It is so important for us to hear good things from our loyal, long-term clients. It has been our privilege to serve you."
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Debbie Geoffroy

August 13, 2026

5  out of  5
rating by Debbie Geoffroy
"I have insured both my vehicles with State Farm since I returned to this part of NH in 2012. In 2021, we bought an home and received a great discount for bundling car and home together!
They're office staff is knowledgeable, friendly, and extremely efficient at solving any of the needs I've had. I'm a customer for life."
We responded:
"Hi Debbie,
These are very kind words. We appreciate your loyalty and will always be here for you.

Dick"
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Patricia Shaw-Allen

August 12, 2026

5  out of  5
rating by Patricia Shaw-Allen
"We have been with Dick Lombardi for wany, many years. No complaints. Great staff. Pleasant and responsive."
We responded:
"Hi Pat,

It has been many years, almost 20. We value your business. Thank you so much for giving us a 5-Star review.

Dick "
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clarkbill45

August 11, 2026

5  out of  5
rating by clarkbill45
"Excellent service for many years. All agents are very helpful and way easier to deal with than an AI agent."
We responded:
"Thanks Bill, for being a loyal policyholder for over 35 years. It has been our privilege to serve you."
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dave wihby

August 5, 2026

5  out of  5
rating by dave wihby
"Vanessa was great at helping me get the information I requested. She was professional and got back to me within minutes . I have used State Farm for my home and vehicles and I have never had a problem."
We responded:
"Thank you, David, for taking the time to give us a 5-Star review. Vanessa will always be there for you."
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Bethany Logan

July 30, 2026

5  out of  5
rating by Bethany Logan
"Amazing service and attention to detail..I've been a customer since I was 16..I'm 45 and have never had any issues..100 percent recommend state farm and especially this office for hassle free service! Allana is the best .very understanding and attentive..I have peace of mind knowing she oversees my accounts..... update..still have amazing personal service..as I get older I've not planned ahead very well and I have so many sensitive questions and I am very happy with Dicks office and professionalism that I can ask literally any question as frankly as I need to and I don't feel judged and I've been assisted every time. I feel more confident about my financial future because they tell me the truth about insurance and what it is capable of. And also that as you grow older you can literally outgrow a policy and not know till it's too late. Great company great office and service..3 years later..still amazing..I can be so honest about my needs and never feel judged..I feel like I am told the honest truth about all my options and it makes me feel secure..great company..Dick Lombardis office is the best."
We responded:
"Bethany,

Thank you for the kind words. You have been with us for many years, and we cherish your loyalty.

.."
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Erin Sansouci

July 10, 2026

1  out of  5
rating by Erin Sansouci
"Where do I being, my parents had State Farm for over 40 years upon their passing and I took over their house and State Farm was our house home insurance this lady Alana that works from Dick Lombardi Was playing email tag with me we never answer. My emails. Wouldn’t take my phone calls and then when she did answer the emails ask me for all kinds of pictures of my home sent them to her and there was always another issue this one on for a whole year. I guess they lost a long time. Customer and I have spread the word how badly I was treated by Alana."
We responded:
"I understand your frustration. When you inherited your parents' home, we needed to complete a new application, which triggered a survey due to the age of the home. Unfortunately, due to the condition of the property, State Farm could not insure the home. "
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Sean Dillon

July 9, 2026

5  out of  5
rating by Sean Dillon
"Best decision I've ever made was switching from Liberty Mutual to State Farm. Everyone I've talked to is very helpful and makes it pain free. I would rate 10 Stars if I could. Thank you State Farm"
We responded:
"Hi Sean,

We are honored to have earned your business. Thanks for spreading the word!

Dick "
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Kevin Wainright

July 9, 2026

5  out of  5
rating by Kevin Wainright
"I needed to cancel a vehicle insurance policy I had with Dick Lombardi. Sent a request via the State Farm website very late in the afternoon expecting them to act on the request the next day and I had a reply that it was all taken care of at 7:40pm that evening. Additionally, over the years I have called and talked with Dick as well as other agents and have always felt valued."
We responded:
"Hi Kevin,

Thank you for being a loyal customer for over 25 years. And thank you for sharing your experience with us.

Dick "
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Frank Zito

July 7, 2026

5  out of  5
rating by Frank Zito
"The Dick Lombardi Agency/State Farm Insurance have been our impressive, supportive, informative insurers for more than thirty years! Anyone who owns a home, business, and/or vehicles can rely on the Lombardi Agency to be there when information and support are needed. We know these are caring, knowledgeable people we can always count on!"
We responded:
"Frank,

Thank you for being a valuable and loyal customer for all these years. It has been a privilege serve you."
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Ryan MacIntyre

July 7, 2026

5  out of  5
rating by Ryan MacIntyre
"I’ve been using this state farm office for my renters insurance for years. Always efficient to update my policy and the staff is very easy to work with."
We responded:
"Thank you, Ryan, for the review. My team and I will always be there for you."
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Daneillia Russell

July 2, 2026

5  out of  5
rating by Daneillia Russell
""Dick Lombardi and his team are the absolute best! They provide insurance for several of our properties, including all of NeighborWorks properties in Southern NH and they have been nothing short of exceptionally responsive. They are affordable with premium structure and are very thorough and timely. It has been an excellent experience working with Dick Lombardi and his team."

- On behalf of Paul & Ryan Stewart of Stewart Property Management"
We responded:
"Ryan and Paul,

It has been our privilege to work with you all these years. Thank you for your loyalty.

Dick "
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Brian Tracey

July 1, 2026

5  out of  5
rating by Brian Tracey
"Dick Lombardi’s State Farm Agency is the best agency that I have ever done business with. I have been a client for 30 years and I could not be happier. He and his staff are amazing, kind, helpful and responsive to all my needs. I would gladly recommend them to everyone."
We responded:
"Thanks Brian, for your loyalty over the years."
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Arleen Gosselin

June 19, 2026

5  out of  5
rating by Arleen Gosselin
"We have been with the Dick Lombardi Agency for years. We are happy with the policies we have with them. They always provide excellent customer service."
We responded:
"Hi Arlene,

We are honored to have you as a loyal policyholder. Thank you for taking the time to give us a 5-star review. "
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Todd

June 17, 2026

5  out of  5
rating by Todd
"Super helpful in dealing with insurance matters."
We responded:
"Hi Todd,

Thank you for the 5-star review. We appreciate your business. Many folks are finding our rates to be very competitive. "
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Samantha Currier

June 15, 2026

5  out of  5
rating by Samantha Currier
"Allana was such a delight and she was so helpful with all the policy choices and determining which one was best for my needs. Very pleased!"
We responded:
"Hi Samantha,

Welcome aboard. We are so happy that you are our newest client. Allana will always be there for you.

Dick"
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Dennis Connor

June 15, 2026

5  out of  5
rating by Dennis Connor
"Dick Lombardi State Farm Insurance is a fantastic auto insurance agent. Vanessa Wu was a very helpful person to deal with in getting my car repaired after the accident. The communication between her and I were helpful and to the point. I recommend this agent and staff to anyone needing help with an accident claim."
We responded:
"Hi Dennis,
You have been with this agency for over 50 years. That is truly amazing and we have been honored to serve you. Vanessa worked hard to make sure your claim was handled properly. Thank you for taking the time to recognize her."
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Shelley Roy

June 4, 2026

5  out of  5
rating by Shelley Roy
"Lombardi Insurance has been a pleasure to work with and always is very responsive."
We responded:
"Thank you Shelley for the kind 5-star review! We are honored to serve you."
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Brenda Washington

May 28, 2026

5  out of  5
rating by Brenda Washington
"One of the best insurance companies ever and always a friendly agent when needed and any issue is always a priority. Best five years and counting. Thank you State Farm"
We responded:
"Brenda, we cherish these kind words. We are proud to take care of all your insurance needs."